Privacy Policy

Last Updated: July 2026

At Diamond Tools Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order, contact us, or create an account, we may collect the following information:

  • First and last name
  • Company name (if provided)
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information required to process your order

We only collect information necessary to provide our products and services.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Provide order confirmations and shipping updates.
  • Respond to customer service inquiries.
  • Improve our products, services, and website.

We do not use your personal information for unsolicited marketing.

Payment Information

Payments are securely processed through trusted payment providers, including Square, or by Interac e-Transfer where applicable.

Diamond Tools Canada does not store your complete credit card information on our website or servers.

Shipping Information

To deliver your order, we may share your name, shipping address, telephone number, and other necessary delivery information with shipping carriers such as Canada Post.

This information is used solely for the purpose of delivering your order.

Information Sharing

Diamond Tools Canada does not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary to:

  • Process your payment.
  • Deliver your order through a shipping carrier.
  • Comply with applicable laws or legal obligations.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and enhance website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

If permitted by applicable law, you may also request that your personal information be deleted, subject to any legal or business record-keeping requirements.

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

Diamond Tools Canada is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Diamond Tools Canada reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Diamond Tools Canada

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 236-464-6784

Website: https://diamondtools.ca