Warranty Policy

Last Updated: July 2026

Thank you for shopping with Diamond Tools Canada.

This Warranty Policy explains how warranty claims are handled for products purchased from our website.

Manufacturer's Warranty

Certain products sold by Diamond Tools Canada may be covered by a manufacturer's warranty.

Warranty coverage, terms, and duration vary depending on the manufacturer and the product.

Please refer to the manufacturer's warranty information included with your product whenever applicable.

Warranty Claims

If you believe a product has a manufacturing defect, please contact us before returning the product.

Please provide:

• Your order number.
• A description of the issue.
• Clear photographs of the product.
• Any additional information reasonably required to evaluate your claim.

Warranty Evaluation

Warranty claims may require inspection before a warranty decision can be made.

Where applicable, the manufacturer may also inspect or evaluate the product.

Warranty Exclusions

Warranty coverage does not apply to:

• Improper installation.
• Misuse or abuse.
• Product modifications.
• Accidental damage.
• Normal wear and tear.
• Products used outside their intended purpose.

Diamond blades, core drill bits, grinding cups, polishing pads, and other consumable products naturally wear during normal use and are not covered for normal wear.

Shipping for Warranty Claims

Customers are responsible for shipping products to Diamond Tools Canada for warranty evaluation.

If a warranty claim is approved, we will advise you of the next steps.

Consumer Rights

Nothing in this Warranty Policy limits any rights you may have under applicable Canadian consumer protection laws.

Policy Updates

We may update this Warranty Policy from time to time.

Any changes will be posted on this page with the revised Last Updated date.

Contact Us

Diamond Tools Canada

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 236-464-6784

Website: https://diamondtools.ca